I cannot login in my account
Posted: Sun Apr 28, 2013 2:08 pm
I've been having trouble logging in in my account. I bought the software registering with a 25 character password, which was accepted by the software, since I could order and pay.... But when I later tried to login, the password was refused?!?
Then I reset the password and I could login again with the newly generated 8 character password.
But...when I changed this password on the website, it was refused again!!
This ahppened twice already. And I still cannot access the software in case of a re-download.
Not very reassuring...
I informed QCAD of this bug, but for the last three days nothing has changed.
I'd like to access the account and the software.
BTW: using a 25 character password on this forum has not created any problems.
Thanks,
Frank
Then I reset the password and I could login again with the newly generated 8 character password.
But...when I changed this password on the website, it was refused again!!
This ahppened twice already. And I still cannot access the software in case of a re-download.
Not very reassuring...
I informed QCAD of this bug, but for the last three days nothing has changed.
I'd like to access the account and the software.
BTW: using a 25 character password on this forum has not created any problems.
Thanks,
Frank