Save & Save As cause shutdown

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arkbird13
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Joined: Wed May 17, 2017 4:36 pm

Save & Save As cause shutdown

Post by arkbird13 » Wed May 17, 2017 5:20 pm

Please help...

I've recently downloaded and for some reason every time I try to Save or Save As I am forced to shut down. I uninstalled & reinstalled and the same issue happens. I'm using Windows 7 Pro

Thanks!
Adam
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andrew
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Joined: Fri Mar 30, 2007 6:07 am

Re: Save & Save As cause shutdown

Post by andrew » Thu May 18, 2017 4:44 pm

Is the file save dialog displayed before that or not at all?

If not, you might want to disable (uncheck) the use of the system file dialog under
Edit > Application Preferences > File > Load/Save > Use system file dialog

arkbird13
Registered Member
Posts: 2
Joined: Wed May 17, 2017 4:36 pm

Re: Save & Save As cause shutdown

Post by arkbird13 » Mon May 22, 2017 2:03 pm

The file save dialog does not display at all, it stalls for a minute and then then I am forced to shut down.
I unchecked the file dialog option, and I still get the same result.

Thank you

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andrew
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Re: Save & Save As cause shutdown

Post by andrew » Mon May 22, 2017 2:12 pm

Thanks for the details.
Do you have any network drives or external drives you could disconnect to check if any of those might cause the issue?

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